Haya

Note:
Actual colours may slightly vary from the images shown. Customization is available in terms of size only.

Disclaimer:
All orders may be subject to customs and duty charges, payable by the recipient in accordance with local rules and regulations.

Refund & Exchange Policy:
At Faiqa Awais, each outfit is handcrafted with care and made to order. Due to the bespoke nature of our designs, we follow a strict yet fair refund and exchange policy.

Custom & Made-to-Order Items:
All outfits are made-to-order. Refunds or exchanges are not offered due to:

• Change of mind

• Incorrect size selection

• Personal preference after delivery

Once an order is confirmed, it cannot be modified or cancelled, as production begins immediately.

Defective or Incorrect Items:
In the rare event of receiving a defective or incorrect item:

• Contact us within 24 hours of delivery

• Provide clear photographic evidence of the issue

Once verified, an exchange or replacement of the same item will be offered. Claims made after 24 hours will not be entertained.

Eligibility Criteria:

• Items must be returned in original packaging with all tags intact

• Products must be unworn, undamaged, and in resalable condition

• All returns are subject to inspection before approval

If you want it shorter, more luxury-focused, or adapted for Instagram or a website layout, I can do that too

We offer complimentary express shipping.

Free returns are available worldwide. If your item is eligible for return, you have 30 days from the date you receive your order to follow this procedure.

See delivery and returns for more information.